Refund Policy

At Digital Skill Wala, we believe in fair and transparent policies. We want every student to feel confident before enrolling. This Refund Policy outlines the terms under which refunds may be requested and processed for courses offered by Digital Skill Wala.

A student may be eligible for a refund under the following conditions:

• You request a cancellation within 3 days of payment and have not attended any live class — Full refund (100%)
• You request a cancellation within 7 days of payment and have attended a maximum of 2 classes — 50% refund
• Digital Skill Wala cancels or permanently discontinues a batch without rescheduling — Full refund of amount paid
• Course content delivered is significantly different from what was promised — case-by-case evaluation

The following table summarizes the refund amounts based on when you cancel and how many classes you have attended:

* Refund amounts are calculated on the total fee paid, not on the original course fee if any discount was applied at the time of enrollment.

Refunds will NOT be issued in the following circumstances:

• Cancellation requested after 7 days from the date of payment
• Student has attended more than 2 classes, regardless of timeline
• Student was suspended or removed from the course due to violation of Code of Conduct
• Student fails to maintain required attendance due to personal reasons
• Dissatisfaction with course after attending 3 or more classes
• Failure to attend classes without prior notice — course fees will not be refunded
• Dissatisfaction with job placement outcomes — placement assistance is provided; employment is not guaranteed
• Any change in personal circumstances (relocation, job change, personal decision)

Students who have enrolled under an EMI payment plan and wish to cancel must note the following:

• EMI cancellations are governed by the same refund eligibility criteria as full payments (see Section 1)
• If a full refund is applicable, only the amount paid to date will be refunded — future EMI instalments will be cancelled
• If a 50% refund is applicable, it will be calculated on the total amount paid so far
• Outstanding EMI instalments will be waived upon cancellation (you are not required to pay pending instalments)
• If cancellation is not eligible for refund, no further EMI instalments are required, but no refund of past payments will be made

We understand that schedules change. The following options are available without a refund penalty:

• Batch Transfer — Students may transfer to a different batch (weekday to weekend or vice versa) once at no extra charge, subject to seat availability, if requested before the 4th class
• Deferral — Students may defer their enrollment to the next available batch (maximum 3 months), once, if they face a genuine emergency before the course begins
• Course credit — In exceptional cases, we may issue a course credit (valid for 6 months) instead of a refund

To request a batch change or deferral, contact us at +91-7014426160 at least 48 hours in advance.

How to request a refund:

At Digital Skill Wala, we are committed to your success. Before requesting a refund, we encourage you to:

• Speak directly with your trainer about any concerns with course content or teaching style
• Contact our support team — many issues can be resolved quickly
• Request a batch transfer if your schedule has changed

We have trained 500+ students with high satisfaction rates because we genuinely care about outcomes. If something is not working, talk to us first — we will do our best to help.